TRAINING & DEVELOPMENT
The mission of the Turks Islands Hospital is to provide the community and its visitors with high quality healthcare. In order to ensure that it delivers on this promise the office of education invests much time in supporting this mission by ensuring that the clinical and non-clinical human resources of the Hospital are afforded the opportunity to develop and enhance their technical skills and abilities. The Office of Education, which is a division of the Human Resources Department, is mandated with coordinating and administering a robust suite of programs which include:
- Soft skills workshops
- In service training Continuing Professional Education
- Online Learning
- Professional Re-Certification
The Office of Education is also intricately involved with the orientation of new hirers and supports the Human Resources team in developing effective programs to ensure that persons are fully integrated into the organisation and also that they are conversant with the organisation’s remit as relates to healthcare and general administrative requirements.
Staff are exposed to annual mandatory training programs that cover key areas of patient safety including but not limited to:
- Manual handling
- Infection Control
- Cultural Diversity
- Fire Safety
- Emergency & Disaster Preparedness
- Quality & Risk Management
The department ensures that its programs utilize blended, cutting edge learning methodologies and encourage professional development of all staff by providing individual and departmental consultations as part of the performance management process.
In-service programs afford medical, clinical and administrative the opportunity to facilitate some of the training sessions to encourage them to sharpen and shape their talents and skills in their particular area of expertise through research and knowledge sharing. Individual coaching is encouraged as well as peer learning so that the knowledge and culturally diverse experiences of senior and junior staff members strengthens the knowledge, skills and abilities of the organization as a whole.